Privacy Policy
Last updated: February 4, 2026
1. Information We Collect
We collect the following types of information:
- Account information — phone number, name, and email address when you create an account
- Payment information — processed securely through Stripe; we do not store your full card details
- Booking and membership data — court reservations, club memberships, and match participation
- Location data — when you allow it, to show nearby clubs and courts
- Device information — device type, operating system, and app version for troubleshooting
2. How We Use Your Information
- Provide, maintain, and improve the Service
- Process bookings and payments
- Send booking confirmations and reminders
- Show relevant clubs and courts near you
- Communicate service updates and announcements
- Detect and prevent fraud or abuse
3. Information Sharing
We share your information only in the following cases:
- With clubs — when you book a court or purchase a membership, the club receives your name and booking details
- With payment processors — Stripe processes your payments under their own privacy policy
- With service providers — including Twilio for phone verification and cloud infrastructure providers
- As required by law — to comply with legal obligations or protect our rights
We do not sell your personal information to third parties.
4. Data Security
We use industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your account information for as long as your account is active. Booking and payment records are retained as required for legal and accounting purposes. You can request deletion of your account at any time.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request a portable copy of your data
To exercise these rights, contact us at the address below.
7. Cookies and Analytics
Our website uses essential cookies for authentication and session management. We may use analytics tools to understand how the Service is used and to improve performance.
8. Children's Privacy
The Service is not intended for children under 18. We do not knowingly collect information from anyone under 18 years of age.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by other means.
10. Contact
Questions about this Privacy Policy? Contact us at support@hurdl.club.